7j777 Privacy Policy

1 Introduction and Scope

This privacy policy applies to all services of 7j777 — from browsing the website to account registration, deposits, gaming activity, and customer support. By using 7j777's services, you are considered to have agreed to this policy.

This policy applies to users in Bangladesh and is connected to the Terms and Conditions. Reading both documents together will give you a complete picture of your relationship with 7j777.

On this page, "we", "our", or "7j777" refers to this platform and the organisation operating it. "You" or "user" refers to any person who uses 7j777's website or services.

2 What Information We Collect

7j777 collects information from you at various stages. The types of information are described in detail below:

2.1 Registration and Identity Information

Full name and date of birth (for age verification — to confirm 21+)
Email address and mobile number
Username and password (stored in encrypted form)
National ID card or passport details (when identity verification is required)

2.2 Financial Information

Deposit and withdrawal transaction records
Payment details made via bKash, Nagad, Rocket, Upay, or bank transfer
Bank account or mobile banking number (only the portion needed for payment processing)

2.3 Usage and Activity Information

Login time, IP address, and device information
Game history, bet amounts, and results
Session duration and page browsing behaviour
Browser type, operating system, and screen resolution

2.4 Communication Information

Content of messages you send via live chat or email
Customer service ticket history and complaint records

2.5 Cookies and Tracking Technologies

7j777 uses cookies and similar technologies to improve website performance, remember your preferences, and ensure security. You can manage cookies in your browser settings, but disabling certain cookies may limit some features of the platform.

3 Purpose of Data Use

Collected information is used only for the following purposes:

Account Management: To complete registration, login, and account verification.
Payment Processing: To securely process deposit and withdrawal transactions.
Age and Identity Verification: To prevent anyone under 21 from using the platform.
Fraud Prevention: To detect irregular activity and keep accounts secure.
Customer Support: To resolve your issues and process complaints.
Responsible Gaming: To identify excessive gaming patterns and provide necessary support.
Service Improvement: To improve the website experience and functionality.
Communications: To send important updates, security alerts, and account-related notifications.

7j777 never sells your information to third parties. Data sharing is described in detail in Section 6.

4 Data Storage and Security

7j777 has adopted industry-standard technical and organisational measures to keep your information secure:

4.1 Technical Security Measures

All data transmission is secured through SSL (Secure Socket Layer) encryption technology.
Password hashing and encryption — no password is stored in plain text.
Servers are protected by firewalls and intrusion detection systems.
Regular security audits and vulnerability assessments are conducted.

4.2 Access Controls

Only authorised staff can access your information.
Every access is logged and reviewed regularly.
Data protection training is mandatory for all staff.

4.3 Data Retention Period

Your information is retained while your account is active. Even after an account is closed, financial transaction records may be kept for a defined period in line with legal and regulatory requirements. Once that period has passed, the data is securely deleted or anonymised.

5 Your Rights

As a 7j777 user, you have the following rights over your own information:

Right to Access: You can find out what information we hold about you.
Right to Rectification: You can request correction of inaccurate or outdated information.
Right to Erasure: In certain circumstances, you can request that your information be deleted.
Right to Restrict Processing: In certain cases, you can ask us to limit how your information is used.
Right to Object: You can object to your information being used for specific purposes.
Right to Data Portability: You can request a copy of your information in a structured format.

To exercise these rights or for any questions about your information, contact us via our 24/7 live chat or by email. We will respond as quickly as possible after receiving your request. Some requests may not be fully fulfillable due to legal obligations — in such cases we will explain the reason.

6 Data Sharing and Third Parties

7j777 never sells your information to third parties for commercial purposes. However, data may be shared in the limited circumstances below:

6.1 Service Providers

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These parties receive only the information necessary to provide the specific service and are contractually bound to follow our privacy standards.

6.2 Legal Requirements

If we are required to disclose information due to a court order, a lawful request from a law enforcement agency, or any other legal obligation, we will comply with the law. In such cases we will provide only the minimum information required.

6.3 Game Studios and Technology Providers

Gaming session data is technically exchanged with game studios including Evolution, Pragmatic Play Live, JILI, PG Soft, and Spribe. This is necessary for game operation and personally identifiable information is kept to a minimum.

6.4 Business Changes

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance and the new entity will also follow this privacy policy.

7 Protection of Minors

All 7j777 services are strictly for persons aged 21 or above. We do not intentionally collect information from anyone under 21. Age is verified at registration and ID documents may be requested in suspicious cases.

If a minor has registered by mistake and this comes to our attention, that account will be closed immediately and the associated information will be deleted. Further details on minor protection can be found in the Responsible Gaming section.

8 International Data Transfers

7j777's servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the standards set out in this privacy policy are maintained there as well. Necessary contractual safeguards are in place for data transfers.

9 Marketing Communications

You can opt out of receiving marketing-related emails or messages at any time, either during registration or afterwards. To do so, go to your account settings or contact our support team.

Even if you turn off marketing communications, you will continue to receive important account notifications, security alerts, and transaction confirmation messages — these are an essential part of the service.

10 Policy Changes

7j777 reserves the right to update this privacy policy at any time. After any changes, the updated policy will be published on this page and the "Last Updated" date at the top of the page will change.

For significant changes, we will notify you by email or through the platform. Continued use of the service after changes are made will be considered acceptance of the revised policy. We recommend that you review this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or information-related requests about this privacy policy, please contact our support team:

Live Chat: Available directly on the website 24 hours a day, 7 days a week
Email: [email protected]
Language Support: Assistance is available in both Bengali and English

We generally aim to respond as quickly as possible. For answers to more detailed common questions, visit our Frequently Asked Questions page.